Public Sector

Helping governments dramatically improve their capacity to deliver for people
Public sector organizations are key to societal and economic progress and well being. For over 70 years, McKinsey has worked alongside government organizations to improve the lives and livelihoods of their communities, driving transformations that have a significant, positive impact on society. By combining a highly collaborative working model with data-driven insights and leveraging technology solutions to unlock the full potential, we provide an approach tailored to each client’s needs.
Our work spans multiple sectors and functions, including digital and analytics, operations, organization, and strategy. We work end-to-end—from diagnosis to delivery of lasting impact—together generating tangible results that are improving the lives of people worldwide.

How we help clients

Citizen Experience

Collaborate with government agencies to ensure that they can deliver an exceptional customer experience, including through our distinctive user experience (CX) benchmark and insights.

Digital & Analytics

Work with government agencies to achieve even greater potential through use of data, analytics and cutting-edge solutions, including generative AI and Cloud-native tools.

Government Operations & Productivity

Elevate government performance to achieve ambitious program goals and transform operations by deploying a holistic approach across people, process, and technology.

Reinvesting in Economies

Support government agencies around the world to deliver sustainable and inclusive economic growth that strengthens local workforce and competitiveness

Talent & Capabilities

Assist government agencies to become talent-first public service organizations and realize the potential of their workforce in delivering public service excellence

Impact stories

Transforming a national housing agency

Supporting a government agency to improve its operational performance and morale.

Advancing childhood literacy in Brazil

Raising reading proficiency to 85 percent by balancing support and accountability for educators.

Boosting agricultural productivity in North Africa

Helping boost agricultural productivity, exports, and raise subsistence farmers out of poverty.

JobsOhio and the long-term, innovative revitalization of a state’s economy

Helping boost agricultural productivity, exports, and raise subsistence farmers out of poverty.

Made in Africa: Catalyzing stronger, sustainable, and inclusive economies

October 9, 2023 – Manufacturing is the bedrock of a growing economy. Foreign direct investment can play a key role in nurturing this sector to accelerate sustainability and inclusion in emerging economies.

How a government agency is preparing workers to thrive in the skills-based economy

February 20, 2023 – Australia’s Department of Regional New South Wales, a government agency supporting rural communities across the state, has worked with McKinsey to build a future-ready workforce.

Keep exploring

work for social sector, healthcare, and public entities

Supporting those who serve society

Education

Improving outcomes for students, schools, and systems.

Social Sector

Helping leading institutions identify solutions to major societal challenges and improve the health, lives and livelihoods of people around the world